Provider Operations Lead · Bengaluru

Personally recruit, onboard, and keep happy the first 50 print providers in Bengaluru. This is the cold-start problem, and you own it.

Founding roleBengaluru (on-ground)MidFull-time

About the role

Provider cold-start is the single biggest risk to the company: no providers means no fulfilment means no reputation. The mitigation is not software — it is a person who can walk into a workshop, earn trust, and get a printer online.

You will be the human face of the supply side. Equal parts sales, ops, and relationship management, on the ground in Bengaluru.

What you'll own

Source and personally onboard the first cohort of providers — home operators to small farms.
Run the 0% platform fee launch window and guaranteed-minimum-order programmes.
Be the provider's first call when something goes wrong; close the loop fast.
Feed real provider friction back into product and pricing decisions weekly.

What we're looking for

2+ years in field sales, ops, or community building — ideally marketplace supply-side.
You are energised by talking to strangers and getting them to say yes.
Based in or willing to relocate to Bengaluru; mobile across the city.
Fluent in English and Kannada and/or Hindi.

Bonus, not required

Familiarity with 3D printing, maker culture, or small-manufacturing operators.
Have built a supply base for a marketplace from zero.

A note on requirements: these are signals, not a checklist to clear 100%. If you're missing one but bring something we didn't think to ask for, apply anyway and make the case.

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